Contact
Get in touch
A booking to change, a quote to chase or a question before you travel — there is always a person on the end of it. Pick whichever route suits you.
Call us
Fastest for anything happening today — a driver to find, a pickup to move, a flight that has changed.
0191 468 3184
WhatsApp us
Message us the journey details and we'll come straight back — no call queue, no forms.
07464 469851
Email us
Best for quotes, itineraries, business accounts and anything you want in writing.
info@citywheels.uk
Live chat
Send a message straight to the control desk from the form below — we usually reply the same working day.
Start a message ↓
Control desk open 24/7 for journeys already booked; office hours are 08:00–20:00 daily for quotes, invoices and account queries. Chasing a live job with our dispatch team directly? Email dispatch@citywheels-uk.com.
Where we are
Our offices
City Wheels Newcastle
Head officeRotterdam House
116 Quayside
Newcastle Upon Tyne
NE1 3DY
City Wheels Liverpool
Merchants Court
3rd, 4th and 5th Floors
2-12 Lord Street
Liverpool L2 1TS
City Wheels Wolverhampton
Victoria Square i11
4-5 Victoria Square
Wolverhampton WV1 1LD
City Wheels Edinburgh
Fort Kinnaird Regus Express
Unit 30, 1st Floor, Fleming House
Fort Kinnaird Retail Park
Edinburgh, Lothian Region EH15 3RD
Coverage
Where we operate
24/7 coverage
Newcastle and Liverpool
Pre-booked services
- Wider North East
- North West
- Leeds
- Wolverhampton
- Birmingham
- Long-distance UK transfers
Airport coverage
Newcastle, Liverpool, Manchester, Leeds Bradford, Birmingham, East Midlands, Luton, Heathrow, Gatwick — subject to booking availability.

Reach out to us
We're Here to Help.
Contact our friendly support team for assistance, enquiries, feedback, or any questions about City Wheels.