Most of us have taken a ride and watched a meter climb in traffic. A fixed price is the opposite: you are told the price before you travel, and that is what you pay.
How the price is set
When you enter your pickup and destination in the booking form, the route is measured and the price is worked out from the vehicle class you choose. You see it before you commit. The price you were shown is the price that is charged.
What a fixed price covers
- The whole journey, however long the traffic makes it.
- No meter running while you wait at a red light or sit in a jam.
- No surge pricing at busy times such as match days, event nights or Friday evenings.
- On long-distance runs, the tolls and the driver's return.
What can change the total
Only things you ask for on the day: an extra stop, a longer wait than the free allowance, or a change of destination. Your terms are set out in our Terms & Conditions, including how waiting time and cancellations work.
Why it matters on longer journeys
A fixed price is worth the most on long journeys, where a meter hurts most. A jam on the motorway costs you time, never money, and you can plan your spending before you set off.
Pre-booked, not hailed
A fixed price works because the journey is booked in advance. City Wheels is a pre-booked private hire service, so we don't take instant street hails. Book ahead, see the price, and travel.